Plan details

Take a closer look at what’s included in each WorldSmart plan. This breakdown helps you understand how features build across each plan so you can choose what fits your team best.

Business

Simple and reliable.

Business

A straightforward option for teams that need reliable and everyday communication without added complexity. All the essentials of a business VoIP plan to keep your team connected and efficient.

Advanced

Balanced and scalable.

Advanced

A strong fit for teams that want more visibility and flexibility in how they communicate. It adds tools that help you manage calls more effectively and stay better connected across your organization.

Call Center

Fully optimized for performance.

Call Center

Designed for teams that handle a higher volume of calls and need more structure around how those calls are managed. It gives you greater control over call flow and day-to-day operations.

Compare Plan Features

Features

Business

$14.95 per user / per month

Advanced

$29.95 per user / per month

Call Center

$34.95 per user / per month

Features

Business

$14.95 per user / per month

Advanced

$29.95 per user / per month

Call Center

$34.95 per user / per month

Standard Phone System

SMS/MMS Messaging

Local Phone Number

Incoming Caller ID

Emergency E911

Receptionist and Admin Console

Unlimited Domestic Calling

Intercom

Music on Hold

Unified Communications

Mobile App

Softphone

Voice Mail

UCC/IM/Softphone

Video Meetings

Screen Share

Mobile Call

HD Video

Follow-Me- Find-Me

Team Rooms

Outlook Plugin

Web Integration IM

Mobile Message

End to End Encryption

Audio Conferencing

Call Handling and Routing

Ring Groups

Multi-level Auto Attendent

Call Supervision

Unified Live Monitoring

Call Queing

(Up to 10)

Automatic Call Distribution

Estimated Wait Time Announcement

Place in Queue Announcement

Call Back from Queue

Reports for Live Queue Management

Administration and Analytics

Single Sign-On

Call Management and Phone System

Multi-location Billing

Multi-site Admin and Management

Custom Roles and Permissions

Report Manager

Account Codes

Call Control Adapter

Analytics Client Pack

Productivity and Utilities

Voicemail Transcription

Digital Fax Unlimited

Digital Fax 100 pages In/Out

Additional Local Phone Number

Digital Fax Unlimited Upgrade

Add-ons & customization

Video Streams
Unlimited Auto Attendant
Toll Free Numbers
MS Teams Integration
CRM Integreation
Webinars Up to 1k Users
Call Recording and Storage
International Calling
Reputation Management

Ready to get started or have questions about the plans? Contact us and we will walk you through the best option for your team.